FAQs & Guides

Install & Backup Media with Brasero
Backup DCLog Media with Brasero Prerequisite - Blank DVD - DVD Drive - Brasero Software Download and install Brasero. Open Terminal a...
Mon, 19 Dec, 2022 at 8:41 AM
Install Brasero (Alternative)
Brasero Installation (Alternative) If you are facing issue when installing Brasero from https://helpdesk.telesupply.com.my/a/solutions/articles/5100...
Mon, 26 Jul, 2021 at 9:46 AM
Generate Self-Signed SSL Certificate in Linux
Login as root in CentOS Open Terminal and run the command below. &nbsp;<days> indicate the number of days for which the certificate will be val...
Thu, 12 Aug, 2021 at 9:50 AM
Maintenance Check List
You can download the maintenance check list in the attachment to conduct routine maintenance for recording system. Check List URL DCLog https:/...
Tue, 21 Sep, 2021 at 9:23 AM
Reinstall Linux CentOS 7.2.115 for DCLog Express
* CentOS re-installation steps provided below are recommended for DCLog Express system.  Prerequisite CentOS Bootable USB OS         : CentOS 7.2...
Wed, 1 Sep, 2021 at 11:32 AM
Install DCLog Express (Analog with Synway Card)
This guide can be apply to all DCLog Express for Analog recording with Synway Recording Card. Prerequisite DCLog Express Installer Synway Card is ...
Wed, 1 Sep, 2021 at 11:52 AM
Disable CentOS Auto Update
This guide is to prevent the CentOS auto-update and cause server cannot boot-up. Login account 'root' Run Terminal Run the command below s...
Mon, 13 Sep, 2021 at 3:52 PM
NAS Configuration for DCLog Express
DCLog Express support media upload to NAS (Network Attached Storage) via FTP or SFTP. Pre-requiresite Ensure NAS has been setup correctly Make sure F...
Thu, 18 May, 2023 at 9:42 AM
Enable Audit Trail Feature
Audit Trail feature let's user to track user operation history within DCLog. To enable Audit Trail for Specific Role 1. Login to DCLog. Navigate...
Mon, 20 Sep, 2021 at 3:13 PM
Enable Synway Debug Log
Login as root. Navigate to /u01/app/dcloge, edit ShConfig.ini Scroll down to [DebugView]section, and edit following value EnableDebugAPI < Change the...
Tue, 28 Sep, 2021 at 5:29 PM