DCLog Patches

DCLog Related Patches

Restart DCLog & Desktop Services
This patch will restart 3 services (dclogshrec.services, dclogcorej.services, tomcat.services) at 2 AM This patch will restart desktop service (gdm.service...
Tue, 6 Apr, 2021 at 11:53 AM
Kiosk Mode (CentOS 7.2)
Chromekiosk Installer Login as ‘root’ Copy ‘Chromekiosk’ folder into path /u01/app/         3. Open terminal and cd to path /u01/app/Chromekiosk  ...
Tue, 6 Apr, 2021 at 12:01 PM
Kiosk Mode (CentOS 7.6)
Reinstall Google Chrome (Must Do) Login as ‘root’ Open terminal, input command “yum remove google-chrome”, press enter.     Enter ‘Y’. Google Chro...
Tue, 6 Apr, 2021 at 12:05 PM
Enable Older Kernel in DCLog
Due to DCLog Express hardware design, CentOS version 7.8 or above will not boot-up successfully. To boot-up normally, older kernel (7.2 & 7.6) need to b...
Tue, 24 Aug, 2021 at 1:12 PM
Fixed Wrong Direction Issue & Live Monitoring Wrong Time Display
This patch will fix below issues: Wrong call direction. (All call shown as Incoming/Outgoing) Live monitoring time shows as 1970-x-x APPLICABLE FOR HOOK...
Tue, 26 Oct, 2021 at 8:33 AM
Alam Flora Customization
Alam Flora Pickup Call Flow Agent will pickup other agent call by press digit '6' Caller Number will not be captured in VCLog by default. Re...
Thu, 9 Sep, 2021 at 5:21 PM
DCLogStore FTP Patch
Updated DCLog FTP Patch - Bug Fix Steps - Backup existing DCLogStore.jar - Replace DCLogStore.jar into /u01/app/dcloge - Restart dclogcorej.se...
Wed, 15 Sep, 2021 at 1:34 PM
Fix Redial Call Direction
This patch will fix below issues: Wrong call direction for Redial call flow Call shown as incoming when using Redial key. APPLICABLE FOR HOOK RECORDING ...
Tue, 18 Oct, 2022 at 9:40 AM
DCLog 3rd Party License Dongle with Oracle Issue
There will be Oracle database issue when more than 2 recording cards + license dongle connected to the server. User will not able to login to DCLog portal a...
Wed, 1 Feb, 2023 at 10:33 AM
Fix Audit Trail (Not Capture User Playback Action)
Bug Fix Fix user playback call action is not capture in Linux version Fix user download/exported call action is not capture in Linux version Steps ...
Wed, 1 Mar, 2023 at 8:51 AM