Alam Flora Pickup Call Flow

  • Agent will pickup other agent call by press digit '6'
  • Caller Number will not be captured in VCLog by default.


Replace vlngx.dll and vlngx.ini in C:\Program Files (x86)\VoiceCyber\VCLogVoice. Restart vclog6 service.

    Added value DigitNumber=6 to identify pickup action. 


[Ericsson]
LineLights=11
MaxCallInfoLen=100
CallerIDOnLine=1
CalledIDOnLine=1
DigitNumber=6



VCLog Web Enable Graph in Statistic Module

  • Graph view is disabled in VCLog Web.


Replace statistic.php in C:\Program Files (x86)\VoiceCyber\VCLogWeb\Logging System Client. Restart VCLogApache service.