Prerequisite


  • Analog Recording Card
  • Analog Recording Card Driver
  • 25 Pairs Cable
  • VRM Digital License



Description

  1. Recording software & analog recording card will be installed in the VRM server.
  2. 25 pairs cable will be used to parallel/tap before PBX or into TM direct line to obtain analog signal (Voltage).
  3. Recording will be triggered based on the Voltage event. If there is no voltage value provided for VRM, recording can only be triggered based on VOX (Voice).
  4. Call information will be captured and stored in database.
  5. 25 pairs cable will be connected to analog recording card in VRM server. *maximum 24 channels per card
  6. Call can be retrieved & playback via Web Portal.