Prerequisite


  • Digital Recording Card
  • Digital Recording Card Driver
  • 25 Pairs Cable
  • VRM Digital License



Description

  1. Recording software & digital recording card will be installed in the VRM server.
  2. 25 pairs cable will be used to parallel/tap into PBX to obtain digital signal (D-Channel).
  3. Recording will be triggered based on the D-Channel event. If there is no D-Channel event provided for VRM, recording can only be triggered based on VOX (Voice).
  4. Call information will be captured and stored in database. *Subject to PBX model
  5. 25 pairs cable will be connected to digital recording card in VRM server. *maximum 24 channels per card
  6. Call can be retrieved & playback via Web Portal.