Pre-requisites:


  • Extension/Target must be properly configured


Restore Call Data Database

  • Copy all the media file into /var/dclog/media/000.
    • Must do steps. Recording playback will failed due to system unable to locate the media file.
  • Copy all the .xml data file into /var/dcloge/media/infostore/dst/ldb
    • This step enable DB service to decode the data and write into database. Once completed, the xml file will be removed from this directory.
  • To ensure all data has been processed correctly, navigate to /var/dcloge/media/infostore/dst/err and ensure there is no an xml file in this directory.
    • Processed with error XML will be moved into this directory.



Archive Media File to NAS


If you have NAS setup later and want to backup the previous media files to NAS, you can follow the steps below.


  • Configure the NAS setting for DCLog. You can follow the guide here. NAS Configuration for DCLog Express
  • Copy all the .xml data file into /var/dcloge/media/infostore/dst/upl
    • This step enable DB service to decode the data and cope media file into NAS. Once completed, the xml file will be removed from this directory.
  • To ensure all data has been processed correctly, navigate to /var/dcloge/media/infostore/dst/err and ensure there is no an xml file in this directory.